Shipping & Returns

Shipping Policy

Once your order has been placed you will receive a notification, via your phone, from fetcher. Here you will confirm your location and the date and time you wish for them to deliver.

​

Order under 500 AED the fixed cost is 30 AED, Spend over 500 AED and shipping is free.

​

If you would collect you can do this free of charge from DIP. To confirm collection time please organize in advance with Hannah on 0564429917

How can I return an item?

Our only goal is to make sure each and every customer is 100%  satisfied with their purchase from us however if that is not the case you can return the product within 5 days from the date of delivery.

​

To do so please contact us and we will arrange for Fetcher to come and collect your item. You will get a notification, same as with delivery and you can confirm the date and time that suits you best for them to collect and return directly back to us.

​

As a small business, we are unable to cover the return cost so this will be an additional cost of 30 AED for their services.

​

To initiate the refund please send all the below details to Hannah@ModeDevoted.com 

​

  1. Full Name

  2. Item to return

  3. Bank Details for Refund (minus the 30 AED) Please allow 7-14 working â€‹â€‹ days to receive the money in your account

​

*Please note refunds will only be processed once we have received the returned item/s and can see there has been no proof of wear.  â€‹

​

​

How can I exchange an item?

The process is the same as above, please contact us and shortly after you will receive a notification on Fetcher to collect the item and manage the exchange. 

​

This cost will be 30 AED

Mode Devoted
Join our Newsletter

Created by: Hannah Pierce - 2020